The University’s quality assurance policies are built based on the development strategies of the University with the goal of training highly qualified human resources in order to meet the requirements of domestic and international markets. The University pays more attention to the educational quality assurance and considers it as the survival of higher education institutions.
To achieve this goal, The University has established an Educational Quality Assurance Council consisting of members who are the Board of Rectors, Heads of Departments and Heads of Training units. In order to implement the quality assurance, the University has established two systems of educational quality assurance which are at the intuitional level and at the faculty level.
• Intuitional level: the main unit is the Quality Management Department, responsible for:
o Developing guidelines and plans for quality assurance;
o Organizing periodic self-assessments and registering for quality accreditation according to the Ministry of Education and Training's standards and international standards;
o Coordinating with units to implement quality assurance activities;
o Collecting feedback from stakeholders on teaching and training services to propose improvements to training programs and enhance quality.
• Faculty Level: he responsible team includes an Assistant for Testing and Quality Assurance, an Assistant for Academic Affairs, under the management of the Faculty Dean. Responsibilities include:
o Coordinating with the Quality Management Department to implement quality assurance activities in the faculty;
o Approving course outlin syllabus, exam banks, and classroom observations;
o Gathering feedback to review and adjust training programs to ensure alignment with societal needs.
The university has issued regulations to standardize quality assurance activities, including:
- Decision No. 1087/QĐ-KT&ĐBCLGD (August 21, 2017) and No. 1119/QĐ-ĐHNL-QLCL (December 22, 2022) on internal quality assurance activities at TUAF;
- Decision No. 1087/QĐ-KT&ĐBCLGD and 994/QĐ-ĐHNL-QLCL, issued in 28/11/2022 on testing and quality assurance activities;
- Decision No. 304/QĐ-ĐHNL-QLCL issued in April 23, 2021 on the quality assurance handbook;
- Decision No. 39/QĐ-ĐHNL-QCLL issued in January 14, 2021 on the monitoring system at TUAF;
- Decision No. 427/QĐ-ĐHNL-QLCL issued in May 31, 2022 on comparing educational quality at TUAF;
- Decision No. 1665/QĐ-ĐHNL-QLCL issued in December 4, 2019 and Decision No. 1070/QĐ-ĐHNL-QLCL issued in December 20, 2023 on conducting stakeholder surveys for quality assurance activities;
- Decision No. 1403/QĐ-ĐHNL-QLCL issued in October 3, 2019 on evaluating training program quality according to output standards.
The University has two systems of educational quality assurance at the insitutional level and at the faculty level.
At the insitutional level, the Department of Quality Assurance Management which is estabilished as a mangagement support unit, has a duty of buiding guidelines for quality assurance; developing a work plan for the internal quality assurance and periodically carrying out a self-assessment, registering for quality evaluation and accreditation according to the Ministry of Education and Training criteria and internationally standardised criteria. Furthermore, the department also organizes and coordinates with other units in the University to conduct the quality assurance; get the feedback of stakeholders on the lecturers’ teaching activities and training services, and then propose neccessary solutions in order to improve the quality of teaching, serving and training program adjustations which are suitable for the social needs respectively.
At the faculty level, the faculties take responsible for their quality assurance activities. Each faculty has testing and academic assisstants who are undercontrolled and managed by Faculty Leaders. Additionally, each faculty has a duty of cooperating with the Department of Quality Assurance Management to carry out quality assurrance activities, assess and evaluate the course syllabus, test item bankings, take class observations, get the feedback of stakeholders to review the education training programs; make plans to carry out different activites for enhancing the quality of teaching and adjusting training programs to meet the demands of the social needs.
During the school year 2017-2018, the University conducted the process of validation and accreditation and sucessfully achieved the educational quality according to the Ministry of Education and Training criteria, taking the second place in the national ranking system (out of a total of 119 universities who also obtained the educational quality evaluated by domestic accreditation organizations until February 2019).
In 2023, the university continued to meet educational quality accreditation standards with 96.4% of criteria meeting requirements or higher.
